Shipping
& Delivery Policy
1.
General Shipping Information
All
orders are subject to product availability. If an item is out of stock at the
time of your purchase, we will notify you promptly and issue a full refund to
your original payment method.
2.
Delivery Locations
- Local
Delivery: We
deliver to physical addresses within South
Africa
only.
- International
Shipping: We
do not offer shipping outside of South Africa at this time.
3.
Delivery Times & Estimates
We
strive to fulfill orders within 1
business day of
the order date. Please note:
- Business
Days: Our
team operates Monday to Friday (excluding public holidays).
- Weekend
Policy: We
do not ship orders on Saturdays or Sundays.
- Calculation: Estimated delivery times commence from
the date
of shipping, not
the date of the order.
- Variations: Delivery dates may vary based on carrier
practices, your specific location, and the items ordered. Items may
occasionally arrive in separate shipments.
4.
In-Store Pickup
If
you have selected the "In-Store Pickup" option, your order will be
ready for collection within 24
hours,
unless exceptional circumstances arise.
5.
Shipping Costs
Shipping
fees are calculated based on the total weight of your order and the chosen
delivery method.
- How
to Check: Add
items to your cart and proceed to the checkout page; your shipping total will
be displayed before you finalize payment.
- Surcharges: Additional charges may apply for
delivery to remote
areas or
for particularly large/heavy
items.
These will be clearly indicated during checkout.
6.
Special Instructions & Damaged Goods
- Order
Notes: If
you have specific delivery instructions, please add them to the "Order Notes" section during the checkout process.
- Damaged
Packaging: If
your parcel arrives with visible damage to the packaging, please contact us
immediately at info@yellowsubtrading.co.za.
Questions
regarding your order?
If
you have any further questions about your shipment, our support team is ready
to help.
Email: info@yellowsubtrading.co.za
Phone: +27 12 012 5955
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