Payment Methods & Security

At Yellow Sub Trading, we want your shopping experience to be as smooth as possible. We offer a variety of secure payment methods to suit your needs, ensuring that your personal and financial data is protected at every step.

1. Our Accepted Payment Methods

We partner with South Africa’s leading payment gateways to offer you the following options at checkout:

1. Credit & Debit Cards: We accept all Visa and Mastercard cards issued by South African banks.
   
2. Instant EFT (via Peach Payments): Pay directly from your bank account with immediate clearance. This is a secure way to pay without needing a credit card.
   
3. Payflex (Buy Now, Pay Later): Shop your favorite looks today and pay in 4 equal installments over 6 weeks—interest-free! How it works: Select Payflex at checkout, complete a quick 2-minute application, and pay only 25% today.
4. Store Credit & E-Gift Cards: If you have received an E-Gift Card via email (usually from a return), you can enter the unique code at the "Discount/Gift Card" section during checkout.

2. Is it Safe to shop at Yellow Sub Trading?

Yes! Your security is our top priority. We use industry-leading technology to ensure your information remains private:

1. SSL Encryption: Our website is secured with an SSL (Secure Socket Layer) certificate. This means all data passed between your browser and our server is encrypted and invisible to outsiders.
   
2. Secure Gateways: We do not store your credit card numbers or bank login details on our own servers. All transactions are handled by PCI-DSS compliant providers like Peach Payments and Payflex.
   
3. 3D Secure: For card payments, we support 3D Secure (OTP verification from your bank) to prevent unauthorized use of your card.

3. How to Use a Discount Code or Gift Card

1. Add your items to the Shopping Cart.
   
2. Proceed to the Checkout page.
   
3. On the right-hand side (or under "Order Summary" on mobile), look for the box labeled "Gift Card or Discount Code."
   
4. Enter your code exactly as it appears and click "Apply."
   
5. Your total will be updated automatically before you make the final payment.

4. Payment Troubleshooting

If your payment is declined, please check the following:

1. Insufficient Funds: Ensure there is enough balance in your account.
   
2. E-Commerce Settings: Check your banking app to ensure "Online Shopping" is enabled for your card.
   
3. OTP Issues: Ensure you are entering the correct One-Time Pin (OTP) sent by your bank.
   

Need Assistance? If you encounter any issues during checkout, please contact our support team immediately:

Phone: +27 12 012 5955

Email: info@yellowsubtrading.co.za